Dewdrop Halo Studs

At Shritara, every piece is crafted with delicate stones and fine materials that deserve special care. To maintain the shine, finish, and beauty of your jewellery for a long time, please follow the care instructions below:

• Store your jewellery in its original box, pouch, or a soft fabric-lined case to avoid scratches and tangling.
• Keep your jewellery away from water, moisture, and humidity.
• Remove jewellery before washing hands, bathing, swimming, or doing household work.
• Avoid direct contact with perfume, hairspray, lotion, makeup, soap, sanitizer, and other chemicals, as these may affect the plating and reduce shine.
• Wear your jewellery after getting ready to minimize contact with beauty products.
• Avoid dropping or knocking jewellery against hard surfaces, as this may loosen stones or damage delicate details.
• Clean your jewellery gently with a soft, dry, lint-free cloth after use to remove dust and oils.
• Do not use harsh cleaners, abrasive materials, or polishing chemicals.
• Store each jewellery piece separately to prevent scratches and maintain its brilliance.

With proper care, your Shritara jewellery will continue to shine beautifully for years to come.

At Shritara, every order is carefully packed and shipped to ensure your jewellery reaches you safely and beautifully.

Each product goes through multiple quality checks before dispatch. Once approved, the jewellery is securely packed using protective layers to prevent damage during transit and delivered in Shritara's signature packaging.

We work with trusted courier partners for domestic and international deliveries to ensure safe and timely shipping.

Once your order has been shipped, you will receive an email or message with tracking details so you can follow your shipment easily.

Estimated delivery timelines:

• Domestic Orders: Usually delivered within 1-5 business days
• International Orders: Usually delivered within 5-10 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen delays.

Please note:

• Orders placed on weekends or public holidays will be processed on the next business day.
• Cash on Delivery may not be available for all order values or locations.
• International orders may be subject to customs duties, import taxes, or other local charges, which must be paid by the customer.
• If you believe a package has been tampered with before delivery, please refuse to accept it and contact our support team immediately.

Returns & Refunds

Customer satisfaction is very important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original packaging
• All tags, accessories, and original contents must be included
• Customized, personalized, or made-to-order products are not eligible for returns
• Gift cards and certain promotional items may not be eligible for return

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

Refunds are processed to the original payment method used while placing the order. Depending on your bank or payment provider, it may take a few business days for the amount to reflect in your account.

The overall return and refund process may take up to 2-3 weeks from the date the return parcel is shipped.